CCA MEDICAL's motto of "Service First" is exemplified in the level of customer support supplied to our clients. Our Support area is staffed by experienced personnel who provide a personal touch so valued by our clients.

Clients subscribing to software support receive 800-number telephone support along with upgrades and new versions of the software. For those who wish to communicate with Support on-line we provide access to our Support Call Tracking system named IssueTrak. With this access, clients can enter and track their own software issues. An on-line Knowledge Base is available to on-line users.

When manufacturer service contracts are not included with the hardware purchase price, we can provide clients with annual Hardware Support. This is most helpful to practices without the technical expertise to take care of their computer equipment.

On a billable basis, CCA MEDICAL can deliver any aspect of the installation including cabling, networking, interfacing and custom programming.

The key event in our Support calendar each year is our annual User's Conference. It is an opportunity to not only hear significant keynote speakers but meet the CCA MEDICAL staff and to interface with your fellow users. Click here for preliminary information about the 2008 Users' Conference. Details for the conference will appear here in January.

Click here for pictures from the 2007 Users' Conference.